The "All Incidents" page in the Web UI doesn't show all incidents in Chrome

#1

Hi!

I started to experience this a few weeks ago: the ā€œAll Incidentsā€ page (i.e. https://mycompany.pagerduty.com/incidents) got ā€œstuckā€ in showing the latest incident to be in February. If I logged in with a brand new/clean browser profile, the latest incidents would show up as expected. First I suspected the reason to be some browser extension, but it turned out to be data stored in Local Storage. Once I cleared everything from Local Storage (for the given site/domain, i.e. mycompany.pagerduty.com), the latest incidents showed up.

Iā€™m using Google Chrome (currently v91.0.4472.77) on Ubuntu, but there were colleagues of mine using Windows with the same symptom and the same solution worked for them.

#2

Hello Zsolt,

Thanks for reaching out on our Community space! As this is a public forum I would recommend not sharing personal details like this and instead reach out to support@pagerduty.com and our support team can assist you.

John